Access our remote support software and services


To request a remote support session, please log a ticket.

Log a ticket

Remote Help application instructions

  1. Click the DOWNLOAD button below.
  2. When prompted select "Open" or "Run" once the file has downloaded.
  3. Say "Yes" or "Accept" to any security prompts.
  4. Once the Remote Help application has launched, please provide our support technician with the 9 digit code displayed on the screen.

Never give this number to anyone other than a Foredia technical support technician.

Remote Help (Windows)

 exe   Download

Remote Help (MAC)

 dmg   Download
Remote Help application screenshot